I bought Serum on Splice....but now I can´t register/license my upgrade to Serum 2!

I bought Serum on Splice and now I've been upgraded to Serum 2 there… except it's telling me to come to Xfer to deal with licensing, but I don´t see anything here. Neither Serum 1 (splice provides serial number for this) or Serum 2 are registered here and I can´t seen an option to do that. But that means I can´t use Serum 2. Can anyone help?

Same issue with me, since they updated the website I cannot see my purchased product

To get help, contact either Splice or Xfer support. Account related issues cannot be dealt with on public forums.

https://support.xferrecords.com/article/29-i-have-issues-with-serum-rent-to-own-who-should-i-contact