Serum crashes after several days of use

Started by FWBVov

FWBVov

Hi, Steve.
When I install fresh version of serum it crashes my DAW(ableton) the moment I try to load serum into a new track. After a while I found a solution to make it work - I deleted all files with names "put your presets\tables\effects here" from user folders. Although it allowed me to load serum and work with it for some time, there was another problem. After a while(2-3 days to a week), serum stops working and crashes ableton as usual. I already moved serum presets folder to disk C and removed plugindatabase.dat, serum.config and user.dat from appdata/roaming/xfer folders, but it doesn't help.

I found on a forum folder with diagnostics logs for MAC, can you tell me is there a similar folder on PC so I could look for logs and find a possible problem? Or maybe there is another way to solve my particular problem?

FWBVov

Also I edited user.dat in serum presets/system folder, to no result

steve_xfer

try Windows Key + R (Run)
%APPDATA%\Xfer
delete Serumpresetdb.dat and the Serum folder there.
If the problem persists, verify Serum is up to date (build on the Global tab) and use the contact form with your Serum version/DAW/OS info.

FWBVov

Steve, thanks for the reply!
I already tried that, so now I think its only contact form :(

steve_xfer

Sorry to hear that, I'm pretty responsive there!

FWBVov

Upgrading to 1.132b helped(february version)
So if someone encountered this problem - should try that.