Hello,
I downloaded the demo for Serum and installed it. When I try to open the plugin in FL Studio, the GUI does not load correctly.
Here are screen shots showing my issue:
In the second one, I moved the glitched window a little bit to show you how weird it is.
I was about to buy the product, so I'm glad I got the demo first.
try moving Serum Presets folder from \Documents\Xfer to C:\
I'll have a new demo soon, but should you choose to purchase we can resolve it directly (if the latest full version doesn't for you).
I bought the full version, same issue. How can I get in touch with you?
I've installed all the updates on the downloads page. Still the same issue. I also attempted the fix you recommended.
Any help is appreciated.
use the contact form or [email protected]
Posting an update here after doing some troubleshooting.
After Steve did some testing with my machine, he discovered there was obviously some sort of issue with my display adapter. After trying to test with another Direct2D application, we got a side by side configuration error, which usually means conflicting run times. Steve advised I re install .NET and the latest version of Visual C++.
After attempting that, I was still experiencing graphical issues in Serum, which means my display adapter was hooped. To work around this, I disabled my Nvidia display adapter which forced my laptop to switch to the integrated graphics adapter. Now I'm able to load Serum properly.
Hopefully this will help someone else running into this same issue.