Why is my Xfer Serum just black??

So I just bought Serum on Splice. com and the program is just almost all black and I don't understand why.. this is driving me crazy I can't use the program like this.. please can anyone help me

Try moving Serum Presets folder from documents/Xfer to C:/

-Steve

So I just drag the folder to C:/ ? or do I need to change some settings?

Oh GREAT! I moved it and it got fixed! Thanks a lot Steve!

i tried to move the folder to C:/ but i keep getting a notification that the serum preset folder is opened in another program(even though it's not) and thus can't move it.

I now succeeded at moving the folder but serum is still black. I tried to uninstall and install again, but it didn't work. I'm starting to get pretty frustrated.

Make sure "Serum Presets" is no longer at \Documents\Xfer
Win-R (run)
%APPDATA%\Xfer
delete the Serum folder there.
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hey did you end u fixing this issue?

Guys, I honestly have no clue what is going wrong here. Serum 2 plugin window is mostly black. The wavetables are visible, also some numbers on top and below the wavetables. Also the Envelope numbers are visible. [ENV 1 ENV 2] etc. It worked fine on my old computer. Just got a new computer with W11. My old pc however, was running on an i7. This time around I have a AMD Ryzen 7. Could that be the problem or? Also, the files are allocated correctly to the right path. I tried to run the plugin on native, 32bit and 64bit. Reloaded it a couple of times as well as reinstalled the plugin. Nothing seems to work and I keep ending up with the same result.

Try moving Serum 2 Presets folder out of the \Documents location
Serum 2 should ask for the new location next run.

Most likely some third party software such as a cloud storage is blocking read access to the files.