I got the full version of serum last week on windows and It is still stuck in trail version

Started by spockmusic

I have had the trial version of serum for over a year now, it was very annoying to constantly delete serum and reinsert it into FL Studio so I bought the full version. I wasInstalling it and when it finished, a pop up message said that I still had the trail version. I tried reinstalling it but it still said that i had the trial version. so I tried going into the folder where i installed it and tried to move every thing. it still didn't work. how do i fix this?

I don't see your registration, it seems you just signed up today on the website - please use the contact form so I can help you locate your purchase.