Hi,
I was wondering if there's a way for updating Serum without my account info?
I have no access to the purchase account and I've traced back all emails potentially used and nothing was found linked to X-fer. Pretty much there is no proof of me buying it here but It most certainly was bought from here. I'm stuck on Version V1.346 and It's annoying how I can't use newer presets I've paid for.
Can I get any possibility for an update as my financial situation is not looking good for buying Serum again in the near future.
Many thanks.
you should be able to locate the purchase transaction from your credit card statements. Write in to support if you'd like us to help.
Is it nessesary to have Win 10 or 11 to run this Serum2 vst3.
I am on Reaper 6.8 x64 with win 8.1 x64 and it is not rcognized by Reaper in the vst3 folder.
Reaper does simply nothing.
I have bought Serum1 years ago and the version I have works normal as vst2
In reply to: "you should be able to locate the purchase transaction from your credit card statements. Write in to support if you'd like us to help."
Unfortunately I cannot get access to their statements nor would they let me - again this is the tricky part because I dont have proof of purchase.
I forgot the account details and access to my old email I used to purchase Serum. It was purchased directly from Xfer and I took a picture of the serial code before wiping my laptop. This account is a new one used for downloading the demo to see if it would prompt me to input a serial code and nothing is showing. There's nowhere on the website to put in a serial code either. How can I access Serum again?
