"This machine is not yet authorized for Serum 2" problem

Started by Huyymeoo
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Huyymeoo

So i bought Serum long ago through Splice, today i install Serum 2 and when it loaded it say "This machine is not yet authorized for Serum 2", and when i click OK, it takes me to Xfer's website, i login with the same email i used for Splice and in "my account" page it said i have no order

Anyone know how to fix this problem?

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agenda kokon

how did you go on? I have the Issue that I cannot auth online although I am online

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RaveBrahh673

I am on FL studio and am having the same issue, I just bought serum 2 through the actual xfer website and got a serial number for serum 1 and was able to get it up and running on fl studio, but when I downloaded and installed serum 2 after for the first time its saying " This machine is not yet authorized for Serum 2". The FAQ and support is no help because it just says to " start serum 2 and retreive the machine ID" but when i open serum 2 in fl studio it just says " This machine is not yet authorized for Serum 2". Am I missing something here?

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darcymcv-splice

im having the exact same problem, hasnt worked since it came out.. so annoying

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jane-reaper-splice

same issue. i'm still being charged for my serum 2 subscription but even after doing everything on the xfer and serum faq pages, nothing can get it to work. i'm very frustrated

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nickdowell

So i bought Serum long ago through Splice, today i install Serum 2 and when it loaded it say "This machine is not yet authorized for Serum 2", and when i click OK, it takes me to Xfer's website, i login with the same email i used for Splice and in "my account" page it said i have no order

Anyone know how to fix this problem?

For account queries please contact Xfer support directly using the Contact Us button in the bottom-right corner of the support page.

how did you go on? I have the Issue that I cannot auth online although I am online

Please be more specific - what exactly goes wrong?

I am on FL studio and am having the same issue, I just bought serum 2 through the actual xfer website and got a serial number for serum 1 and was able to get it up and running on fl studio, but when I downloaded and installed serum 2 after for the first time its saying " This machine is not yet authorized for Serum 2". The FAQ and support is no help because it just says to " start serum 2 and retreive the machine ID" but when i open serum 2 in fl studio it just says " This machine is not yet authorized for Serum 2". Am I missing something here?

You should see two buttons, click the OK button to authorize.

There have been reports of some DAWs incorrectly resizing Serum's GUI such that the buttons are not visible.
If that's happening to you, please try a different DAW or free VST3 hosting app.