Just purchased Serum 2, can I download Serum 1 as well?

Started by Boxtree
Avatar for user-5176624576-splice

user-5176624576-splice

same here, is serum 1 available for splice serum2 customers ?
only serum2 available in my account available downloads

I also have it bought with splice, can I have access to serum 1?

Avatar for jaycapp2001-splice

jaycapp2001-splice

XFER wont send you the link to download serum 1 until you finish paying it off for some stupid reason. bunch of clowns over there, that made me cancel my subscription

Avatar for ChristianKulti

ChristianKulti

@nickdowell i tried to contact support and I have not received a response yet

Avatar for user-0142673609-splice

user-0142673609-splice

Hey guys I got Serum 2 but absolutely need in fact Serum 1, but the thing is I can't find the right links in my profile page to get it.

Does it mean Serum 1 has been discontinued and I need to cancel my subscription right away because nothing will be done about it?

So sad… end of an era for sure.

Avatar for user-7809161760-splice

user-7809161760-splice

Hello @xfersupport @steve_xfer , I am having the exact same issue. I purchased serum 2 but need access to serum 1 for use in old projects. Is serum 1 download available? Not having access to it prevents me from opening it in the FLP and I cant grab the patches to use in serum 2

Avatar for nick_xfer

nick_xfer

Serum 1 can be downloaded from your Owned Plugins page

If you purchased Serum 2 via Splice, contact Xfer support using the Contact Us button and a Serum 1 license will be added to your account.

https://support.xferrecords.com/article/62-can-i-still-purchase-serum-1

Serum 1 is discontinued and no longer available for purchase or offered through Splice RTO with Serum 2.

Note - A Serum 1 license is included with Serum 2 when purchased directly from Xferrecords.com, however, support will begin to phase out as 2.0 is the focus and future.

A license can be deposited into the Xferrecords account for Splice users after Serum 2 is paid in full, upon request.

Avatar for areality400

areality400

Why have Serum 1 if you have Serum 2? Seems like a redundant idea to me…

Avatar for N0tmyv0ice

N0tmyv0ice

Go to account name and clock owned plugins scroll down and serum 1 should be there available for download

Avatar for SHIMMROfficial

SHIMMROfficial

You guys have to own Serum 2.. Meaning if you do a full payment you are eligible for Serum 1. Through Splice you have to finish your payments and you will receive your code. you aren't eligible if you just start paying through rent to own.